In today’s fast-paced business environment, communication is everything. Whether you’re coordinating with your team, connecting with clients, or managing customer service, your phone system plays a critical role. But if you’re still relying on traditional landlines, you may be dealing with outdated technology that’s costing you time, money, and flexibility.

At Aerial Internet Solutions, we offer VoIP (Voice over Internet Protocol) as an add-on to any internet package—bringing modern, reliable, and cost-effective communication to businesses across southern Alberta. In this post, we’ll explore the pain points of traditional phone systems and show how VoIP can transform the way your business communicates.

The Problem with Traditional Phone Systems

Many businesses still use legacy landline systems, unaware of the limitations they impose. Here are some of the most common issues:

1. High Costs

• Installation fees for physical lines and hardware.
• Long-distance charges and per-minute billing.
• Maintenance costs for aging infrastructure.

2. Limited Flexibility

• You’re tied to a physical location.
• Adding or removing lines requires technician visits.
• Remote work is difficult without expensive call forwarding setups.

3. Outdated Features

• Basic voicemail and call waiting.
• No integration with mobile devices or business apps.
• No analytics or call tracking.

4. Scalability Challenges

• Growing businesses need more lines, which means more hardware.
• Seasonal businesses struggle with rigid contracts and fixed costs.

What Is VoIP and How Does It Work?

VoIP uses your internet connection to make and receive phone calls. Instead of relying on copper wires, calls are transmitted digitally—offering better quality, more features, and lower costs.

With VoIP from Aerial Internet Solutions, your business gets:

• A cloud-based phone system that works anywhere.
• Local support and installation from our Drumheller-based team.
• Customizable features tailored to your business needs.

Benefits of VoIP for Businesses

1. Cost Savings

VoIP eliminates the need for expensive hardware and long-distance charges. You pay a predictable monthly fee, and calls—local or international—are often included or significantly cheaper.

Example: A small business in Drumheller can cut its phone bill by 30–50% by switching to VoIP.

2. Mobility and Remote Work

Your team can make and receive calls from:

• Office phones
• Mobile apps
• Desktop computers

Perfect for businesses with remote staff, field workers, or multiple locations.

3. Advanced Features

VoIP systems come packed with features that traditional phones simply can’t offer:

• Auto-attendants and call routing
• Voicemail-to-email
• Call recording
• Video conferencing
• CRM integration

These tools help streamline operations and improve customer service.

4. Scalability

Need to add a new employee or open a new location? VoIP makes it easy:

• Add or remove users with a few clicks.
• No need for new wiring or hardware.
• Flexible plans that grow with your business.

5. Local Support You Can Trust

Unlike big telecom providers, Aerial Internet Solutions offers:

• Local technicians who understand your business.
• Fast response times for setup and troubleshooting.
• Personalized service from a team that cares.

We’re not just a provider—we’re your partner in communication.

Real-World Use Cases

Trades & Contractors

Stay connected on the job site with mobile VoIP apps. Route calls to the right team member, even when you're out in the field.

Retail & Service Businesses

Use auto-attendants to direct customers to the right department. Record calls for training and quality assurance.

Professional Offices

Law firms, accountants, and consultants benefit from voicemail-to-email and call logs for client tracking.

Home-Based Businesses

Get a professional phone system without the cost of a commercial setup. Separate personal and business calls easily.

Why Choose Aerial Internet Solutions for VoIP?

We’re proud to serve southern Alberta with reliable internet and VoIP solutions backed by local service and support. Here’s what sets us apart:

• No hidden fees or surprise charges.
• Flexible packages that fit your business size and budget.
• Expert installation and training from our tech team.
• One-stop service for internet and phone—simplified billing and support.

Getting Started Is Easy

Adding VoIP to your internet package is simple:

1. Contact our team to discuss your needs.
2. Choose your features and devices.
3. Schedule installation with our local technicians.
4. Start calling—from anywhere, anytime.

Conclusion

VoIP isn’t just a tech upgrade—it’s a smarter way to run your business. With lower costs, better features, and unmatched flexibility, it’s the future of business communication. And with Aerial Internet Solutions, you get all the benefits of VoIP with the added peace of mind that comes from working with a local provider.

Ready to make the switch?

Call us at 825-632-2000 or email ais@aismail.ca to learn more.

Let’s build a better way to connect—together.